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3-YEAR WARRANTY · 100-DAY RETURN POLICY ​

Shipping & Returns

 

SHIPPING

We ship to:

  • Spain (except the Canary Islands, Ceuta and Melilla), Portugal, Austria, Belgium, Estonia, Finland, France, Germany, Greece, Italy, Latvia, Luxembourg, Malta, Monaco, Holland, San Marino, Slovakia and Slovenia.

All packages include:

  • 1 Cotton Pouch for each piece of jewelery you have ordered (except for Loose Earrings, which you will receive grouped in pairs).
  • 1 shipping box per order.
     
DELIVERY TIMES
 

DESTINY

DELIVERY TIMES

PRICE

SPAIN (Except Canary Islands, Ceuta and Melilla)

Economy Shipping 5 days

Free

Express Shipping 24h

2,95€

Express delivery 1 day:

- It will arrive before 2:00 p.m. the next business day as long as you buy before 4:00 p.m.

4,95€

Super Express Shipping in 1h:

- Only available in those cities that have a Singularu store

9,95€

Click and Collect (Collection in store in 1h):

- Remember that store collection is only available during official opening hours.

- Bring your purchase confirmation email when you come to collect the order.

- If you need someone else to pick up your order, you just have to forward this email to them and they can show it to us when they come to the store to pick it up.

Free

PORTUGAL

Express Shipping 24h

3,95€

AUSTRIA, BELGIUM, ESTONIA, FINLAND, FRANCE, GERMANY, GREECE, ITALY, LATVIA, LUXEMBOURG, MALTA, MONACO, HOLLAND, SAN MARINO, SLOVAKIA AND SLOVENIA

Express Shipping 48h

8,95€

Economy Shipping 7 days

3,95€

Free Shipping (Orders +100€)

Free

 

If you place your order before 4:00 p.m. on a business day, your order will ship that same day. If you do it after that time, it will go out the next working day.

- Orders placed on Friday after 4:00 p.m. or on the weekend will ship on Monday or the next business day if it is a holiday.

- Orders to the Balearic Islands can take between 48 and 72 hours.


MANUFACTURING DEADLINES
  • Custom Cut Jewelry: 7 to 10 working days of manufacturing + Selected delivery time.
  • Personalized Engraving Jewelry: 1 to 2 business days of manufacturing + Selected delivery time.

RETURNS

If you want to make any exchange or return please get in touch at hello@singularu.com we'll be more than happy to help!


PAYMENT METHODS

Check our payment methods and how to use them here. If you have any questions or need help, get in touch at hello@singularu.com and we'll be more than happy to help.